Privacy Policy

BanQu, Inc. (BanQu)

BanQu — Website & Blockchain Application Privacy Policy

Effective May 1, 2019

BanQu Logo

BanQu, Inc. (“BanQu”) respects your privacy. This Privacy Policy tells you how we will use the information entrusted to us when you visit or any other online site or application we operate that links to this Privacy Policy (collectively the “Services”) from any device.

Scope of this Policy

This Privacy Policy describes how BanQu uses your personal information for its own purposes. It does not apply to the processing of personal information to provide services to the businesses and organizations that use our Services to provide you with economic identity services, as well as to conduct business with you (“Clients”).

Our Clients access our Services for their own purposes. If you are affiliated with any of our Clients, they may process your information pursuant to their own privacy policies. This Privacy Policy does not apply to our Clients’ collection and processing of your personal information.

In connection with providing the Services to our Clients, we process certain personal information on behalf of and at the direction of our Clients. Our Clients remain the owners and controllers of that personal information. Any personal information we process on behalf of our Clients is governed by our Clients’ privacy policies. Except as expressly described in the “Client Employees” section below, this Privacy Policy does not apply to use of the Services by our Clients’ employees.

Collection of Information

Generally speaking, we collect or receive the following types of information when you use the Services:

Information You Provide Directly or Others Provide About You. We may receive information about you in several different ways, including when you create an account. In some instances, when you are affiliated with our Client, that Client may provide us with information about you. This information may include:

  • Name;
  • Mailing address;
  • Email address;
  • Telephone number;
  • National or government identifiers (e.g., social security number, driver’s license number, passport number);
  • Date of birth/age;
  • Photographs;
  • Nationality;
  • User ID;
  • Passwords;
  • Password reminder questions and answers;
  • Your communications with us (e.g., troubleshooting or support enquiries); and
  • Connections between you and other users of our Services.

Information We Collect Automatically. We collect some information about you and your computer or mobile device automatically when you use the Services.

This information may include:

  • The type of web browser and operating system you have used to access the Services;
  • Your IP address (which is a number automatically assigned to your computer when you access the Internet and can be used to derive your general geographic location);
  • Your device information (which may include information about the mobile device you use to access our website, including the hardware model, operating system and version, unique device identifiers, and mobile network information);
  • The website you visited before you came to the Services;
  • The amount of time you spent using the Services; and
  • Information about the features you access on the Services that we collect using cookies, Web beacons, and similar technologies.

Location Information. When you use the Services, we may collect information about your location separately from your address or other information that you provide to us explicitly. For instance, we may use the GPS feature of your mobile device or your IP address to help determine your geographic location. (You may disable the collection of geolocation data on your device, but may not be able to use some of our Services if you do so.

Social Networking Information. If you log in to BanQu through a social networking account (e.g., Facebook, Twitter, or Google), we may collect information about you from that social networking account, including your name, email address, birthday, gender, profile photo, and other information associated with your social networking account.

Transaction History. When you use the Services to complete a transaction, we keep a record of the details of that transaction, which may include User ID, the amount or nature of the good, service, or other item subject to the transaction, as well as device, IP address, and location information.

Information from Commercially Available Sources. We may receive additional information about you—such as the websites you have visited—from sources such as data brokers, data cooperatives, and public databases.

We also may collect other types of information from you with your consent. We may combine all of the information we collect or receive about you and use or disclose it in the manner described in this Privacy Policy.

Use of Information

We use the information we collect and receive about you for the following general purposes:

  • To provide you with economic identity services, information you request, and legal notices or information about changes to this Privacy Policy or our Terms of Use;
  • To perform analytics, using de-identified and/or aggregated data, to continually improve the Services, enhance your experience with the Services, and understand how you use the Services;
  • To better understand your engagement with our Services in order to provide you (and enable our partners to provide you) with the Services;
  • To manage your account and transactions;
  • To respond to your requests, questions, and comments;
  • As we believe is necessary to protect our rights and the rights of others, including by enforcing our Terms of Use; and
  • For any other purpose disclosed to you at the time we collect your information, or pursuant to your consent.

We use your location information to verify and secure your transactions through the Services.

Sharing of Information

We may share your information with the following entities:

  • Affiliates and Clients. We may share your information with our affiliates—companies that control, are controlled by, or are under common control with, BanQu. We also will permit select financial services, merchant, and aid organization partners to access your information. Additionally, depending on our Client’s configuration of the Services we provide them, to the extent you are affiliated with our Client, your information may be shared with that Client, in which case you may have the option to “opt-out” of sharing your information with them. Our Clients process your information pursuant to their own privacy policies. We cannot control or be held responsible for third parties’ privacy practices.
  • Service Providers. We also may share your information with entities that provide services to us, including companies that provide payment processing, shipping, web analytics, data processing, email distribution, and other services.
  • Other Parties When Required by Law or as Necessary to Protect Our Services. There may be instances when we disclose your information to other parties in order to:
    • Protect the legal rights of BanQu, its affiliates, and users of the Services;
    • Protect the safety and security of users of the Services;
    • Prevent fraud (or for risk management purposes); or
    • Comply with or respond to the law or legal process or a request for cooperation by a government entity, whether or not legally required.
  • Other Parties in Aggregated Form. We may also share your information with third parties in aggregated or non-personally identifiable form.
  • Other Parties in Connection With a Transfer of Assets. If we make a sale or transfer of assets, or are otherwise involved in a merger or transfer, or in the unlikely event of bankruptcy, we may transfer your information to one or more third parties as part of that transaction.
  • Other Parties With Your Consent. In addition to the sharing described in this Privacy Policy, you may grant access to your information to other third parties, including:
    • Global family members;
    • Aid organizations;
    • Non-Governmental Organizations (NGOs);
    • Government organizations; and
    • Global financial entities.

Client Employees

We process personal information of our Clients’ employees with their instructions for the purposes of providing the Services to our Clients. We process some personal information of our Clients’ employees for our own purposes.

We process employees’ names, contact details (including work email addresses), login details (such as User IDs and passwords), information about how employees use the Services (such as device information and IP address) and location information. We collect this information to perform analytics, using de-identified and/or aggregated data, to continually improve the Services, provide an audit history, and understand how you use the Services.

We may share your personal information as stated in “Sharing of Information.”

Third-Party Functionality

Some of the functionality on the Services may be provided by third parties that are not affiliated with BanQu. These entities may collect or receive certain information about your use of the Services, including through the use of cookies, Web beacons, and similar technologies. BanQu is not responsible for the privacy practices of these entities.

Storage and Protection of Information

Each user has a unique encrypted and hashed data block in the blockchain that is stored indefinitely. BanQu cannot make any changes or modifications to data stored in the blockchain. BanQu also maintains a permanent, time-stamped, and geo-tagged record of every user identity and related transaction. We use physical, technical, and administrative measures to safeguard information in our possession against loss, theft and unauthorized use, disclosure, or modification. Please note, however, that no data transmission or storage can be guaranteed to be 100% secure. As a result, while we strive to protect the information we maintain, we cannot ensure or warrant the security of any information that you transmit to us. Upon the termination of your relationship with us, we will remove your access credentials so that you are no longer able to access your data block.

Children’s Information

The Services are intended for a general audience and are not directed at children under an age determined by applicable law. We do not knowingly collect or store personal information about children without parental consent, unless permitted by law. Children are not permitted to create their own BanQu account. Parents of children or other adults can create an account on the child’s behalf.

Non-U.S. Users

All the information you provide may be transferred or accessed by entities around the world as described in this Privacy Policy. If you access the Services from outside the United States, please be aware that information you provide to us or that we obtain as a result of your use of the Services may be processed and transferred to the United States and be subject to U.S. law. The privacy and data protection laws in the United States may not be equivalent to such laws in your country of residence. You understand and acknowledge that by using our website, accessed by any device, or by providing us with your information, we collect, transfer, store, and process your information to and in the United States.

Changing or Deleting Your Information

If you have submitted personally identifiable information (such as your name, address, email address, or social security number) through our Services and would like to change or delete that information, please log into your BanQu account.

Your California Privacy Rights

BanQu does not share your personal information with third parties for those third parties’ direct marketing purposes.

Other Jurisdiction-Specific Rights

Additionally, depending on where you are located, you may be have the right, in accordance with applicable law, to request access to all personal information we process about you; object to the processing of your personal information; withdraw your prior consent for your personal information to be processed; request that the processing of your personal information be restricted; and to request a copy of your personal information in a commonly used and machine-readable format and the right to transmit that personal information to another company.

Do Not Track Signal

Some web browsers may transmit “do-not-track” signals to the websites with which the user communicates. We do not currently take action in response to those signals. If an industry standard on responding to such signals is established and accepted, we may reassess how to respond to those signals.

Cookies, Web Beacons, and Similar Technologies

BanQu—as well as certain third parties that provide functionality on the Services—uses a variety of technologies to learn more about how people use the Services and the Internet. This section provides more information about some of those technologies and how they work.

  • Cookies. Cookies are small text files that websites and other online services use to store information about users on the users’ own computers. For example, cookies can be used to store your login credentials so that you do not have to enter them each time you return to a website. Cookies also may be used to store a unique identification number tied to your computer so that a website can recognize you as the same user across different visits to the website. You can configure your Internet browser to warn you each time a cookie is being sent or to refuse cookies completely.

BanQu and the third parties that provide functionality on the Services may use cookies to relate the information automatically collected when you use the Services to information we obtain from you directly or from commercially available sources.

  • Other local storage. We, along with third-party partners, use other kinds of local storage, such as Local Shared Objects (also referred to as “Flash cookies”) and HTML5 local storage, in connection with the Services. These technologies are similar to the cookies discussed above in that they are stored on your computer and can be used to store certain information about your activities and preferences. These objects are stored in different parts of your computer from ordinary browser cookies, however. Many Internet browsers allow you to disable HTML5 local storage or delete information contained in HTML5 local storage using browser controls.
  • Web beacons. We, along with our third-party partners, may also use technologies called Web beacons that communicate information from your Internet browser to a web server. Web beacons can be embedded in web pages, videos, or emails, and can allow a web server to read certain types of information from your browser, check whether you have viewed a particular web page or email message, and determine, among other things, the time and date on which you viewed the Web beacon, the IP address of your computer, and the URL of the web page from which the Web beacon was viewed. We and our partners use Web beacons for a variety of purposes, including analyzing the use of the Services.

Changes to this Privacy Policy

From time to time, we may revise this Privacy Policy to reflect changes to the scope of the Services or for other reasons. Therefore, it is important to check the effective date of the Privacy Policy posted here each time you use the Services. If we make any material revisions to this Privacy Policy, we email you at the email address you have provided or will place a notice on our website. By continuing to use the Services after we make changes, you indicate your consent to those changes, except as limited by applicable law.

Questions and Contact Information

We want to assure you that we are dedicated to protecting your privacy. If you have questions or comments about this Privacy Policy, please contact

BanQu, Inc.

323 N. Washington Avenue

Suite 200

Minneapolis, MN 55401

United States

BanQu – Blockchain Application Terms of Use

BanQu, Inc. (BanQu)

Effective May 1, 2019

These Terms of Use govern your access to and use of BanQu’s website at and any other website or online application that links to these Terms (the “Services”). These Terms are a legal contract between you and BanQu, and you agree to this contract by using the Services. These Terms also contain limitations on BanQu’s liability and an arbitration provision, so it is very important that you review them carefully before using the Services.


Please read these Terms carefully before using the Services. Your use of the Services is subject to these Terms. Your use of the Services constitutes acceptance of the conditions included in these Terms, as well as any further limitations that BanQu may provide to you in any written or online notice, form, or agreement.

BanQu may modify these Terms or change any features of the Services from time to time. If we make any material revisions to these Terms, we will email you at the email address you have provided or will place a notice on our website. By continuing to access or use the Services, you agree to follow and be bound by the Terms as revised.

Applicable Laws

You are required to comply with all applicable laws in your access to and use of the Services. You warrant that you will not use the Services for any purpose that is unlawful or prohibited by the Terms. You must be 13 years of age or older to use the Services.

Your agreement to these Terms shall be governed by the laws of the United States and the State of New York, with the exception of New York’s provisions for conflict of laws. By using the Services, you waive any claims that may arise under the laws of other states, countries, territories, or jurisdictions.

Registration and Security

You agree to provide accurate, current, and complete information about yourself on the Services and to promptly update this information to maintain its accuracy. We may suspend or terminate your account and refuse any and all current or future use of the Services if we suspect that your information is inaccurate or incomplete. You are responsible for maintaining the confidentiality of any password and username you use in connection with the Services, and you are fully responsible for all activities that occur under your password or account. You agree to immediately notify BanQu if you become aware of any unauthorized use of your password or username or any other breach of security. You may not transfer, sell, or otherwise assign your BanQu account or your rights or obligations under these Terms.


By using the Services, you acknowledge that you understand the information collection, use, disclosure, and retention practices described in the Privacy Policy at


The Services (including, but not limited to, text, images, photographs, graphics, user interface, screen shots, designs, and computer code, and the selection, coordination, and arrangement of such content) are protected under the copyright laws of the United States and other countries. All copyright rights in the Services are owned by BanQu or its third-party licensors to the full extent permitted under the Copyright Act of 1976, as amended, and all state, local, and international copyright laws. Unless expressly permitted in writing, you may not copy, reproduce, distribute, publish, enter into a database, display, perform, modify, create derivative works, transmit, or in any way exploit any part of the Services. To obtain written consent to use a copyrighted work, please contact or Klarquist Sparkman, LLP, 121 S.W. Salmon Street, Suite 1600, Portland, OR 97204.

Trade and Service Mark Rights

All rights in the company names, trade names, logos, service marks, and slogans, whether or not appearing in large print or with the trademark symbol, belong exclusively to BanQu or its respective owners and are protected from reproduction, imitation, dilution, or confusing or misleading uses under national and international trademark and copyright laws. The use or misuse of these trademarks or any materials, except as permitted herein, is expressly prohibited, and nothing stated or implied on the Services confers on you any license or right under any patent or trademark of BanQu, its affiliates, or any third party. To obtain written permission to use the trade and service mark rights of BanQu, please contact or Klarquist Sparkman, LLP, 121 S.W. Salmon Street, Suite 1600, Portland, OR 97204.

Prohibited Conduct

By using the Services, you agree not to (and agree not to encourage or induce any third party to):

  1. provide false, inaccurate, or misleading information;
  2. use our Services to pay for, support, or otherwise engage in any illegal activities, including, but not limited to, illegal gambling, fraud, money laundering, or terrorist activities;
  3. use or attempt to use another user’s account without authorization;
  4. harvest or otherwise collect information about others, including e-mail addresses, without their consent;
  5. take any action that imposes an unreasonable or disproportionately large load on the Services’ infrastructure;
  6. use any device, software, or routine to interfere or attempt to interfere with the proper working of the Services or any activity conducted on the Services;
  7. use or attempt to use any engine, software, tool, agent, or other device or mechanism (including, without limitation, browsers, spiders, robots, avatars, or intelligent agents) to navigate or search the Services other than the search engine and search agents available on the Services and other generally available third-party web browsers;
  8. attempt to decipher, decompile, disassemble, or reverse-engineer any of the software comprising or in any way making up a part of the Services;
  9. engage in any other conduct that restricts or inhibits any other person from using or enjoying the Services.

You further agree not to violate or attempt to violate the security of the Services, including, without limitation, by:

  1. accessing data not intended for you or logging into a server or account that you are not authorized to access;
  2. attempting to probe, scan, or test the vulnerability of a system or network, or breach security or authentication measures without proper authorization;
  3. attempting to interfere with service to any user, host, or network, including, without limitation, by way of submitting a virus to, or overloading, “flooding,” “spamming,” “mailbombing” or “crashing,” the Service;
  4. sending unsolicited e-mail, including promotions or advertising of products or services;
  5. forging any TCP/IP packet header or any part of the header information in any e-mail or posting.

Violations of system or network security may result in civil and criminal liability. BanQu and its affiliates may investigate and work with law enforcement authorities to prosecute users who are involved in such violations.

Intellectual Property

BanQu may need to use images of you, in the course of providing the Services, to maintain physical and network security. You grant BanQu a perpetual, irrevocable, non-exclusive, worldwide, transferable, sub-licensable, royalty-free license to host, use, execute, reproduce, distribute, sell copies of, modify, create derivative works of, publicly perform, publicly display, sublicense, and assign your name, image, likeness, and any intellectual property you provide BanQu in connection with your use of our Services. You grant BanQu permission to use your name, image, likeness, and information about your use of our Services for our internal business purposes and next to or in connection our advertising or marketing, without any compensation to you.


BanQu may terminate this agreement for any reason at any time. BanQu reserves the right, in its sole discretion, to restrict, suspend, or terminate your access to and use of the Services, with or without prior notice. Otherwise applicable sections of the Terms shall survive termination.


If any dispute arises between you and BanQu, BanQu and you agree to negotiate in good faith to achieve a mutually acceptable resolution. If you and BanQu do not resolve any dispute by informal negotiation, any other effort to resolve the dispute will be conducted exclusively by binding arbitration. You are giving up the right to litigate, or participate in as a party or class member, all disputes in court before a judge or jury. Instead, all disputes will be resolved before a neutral arbitrator, whose decision will be final except for a right of appeal under the Federal Arbitration Act.

Any arbitration necessary under this section will be held through confidential binding arbitration in accordance with the commercial rules of arbitration of the American Arbitration Association in New York, New York. The arbitrator’s award shall be binding and may be entered as a judgment in a court of competent jurisdiction. To the extent permitted by law, any claim or dispute must be filed within one year in an arbitration proceeding. The one-year period begins when the claim or notice of dispute first could be filed.

Assumption of Risk, No Warranties

The Services contain information that was believed current as of the date of inclusion. While we may periodically update or correct information on the Services, we make no representation or warranty as to its accuracy, and we do not intend to update such information. The information on the Services is general in nature and is provided for information purposes only; it is not intended or recommended as a substitute for professional advice.

Your use of the Services is at your own risk. You accept and acknowledge that there are risks associated with using Internet-based economic identity services, including, but not limited to, the risk of failure of hardware, software, and Internet connections, the risk of malicious software introduction, and the risk that third parties may obtain unauthorized access to information stored in your account and on the blockchain. You accept and acknowledge that BanQu will not be responsible for any communication failures, disruptions, errors, distortions, or delays you may experience when using the Services, however caused. We will not be responsible or liable to you for any loss, take no responsibility for, and will not be liable to you for any use of our Services, including but not limited to any loses, damages, or claims arising from: (a) user error or omissions in connection with any transaction initiated via the Services, (b) server failure or data loss, (c) unauthorized access to your account, or (d) any unauthorized third-party activities, including without limitation the use of viruses, phishing, bruteforcing, or other means of attack against the Services.


Some jurisdictions do not allow the exclusions of implied warranties; therefore, the above exclusion may not fully apply to you.

Our liability shall be limited to the fullest extent permitted by applicable law. Under no circumstance will we be liable to you for any lost profits, revenues, information, or data, or consequential, special, indirect, exemplary, punitive, or incidental damages arising out of or related to these Terms or the Services, even if we have been advised of the possibility of such damages. Our aggregate liability arising out of or relating to these terms or the Services will not exceed the greater of $100 or the amount you have paid us in the past month.

No Cancellations or Modifications

Once transaction details have been submitted via the Services, BanQu cannot assist you to cancel or otherwise modify your transaction details. BanQu has no control over the blockchain network and does not have the ability to facilitate any cancellation or modification requests.


It is your responsibility to determine what, if any, taxes apply to the transactions for which you have submitted transaction details via the Services, and it is your responsibility to report and remit the correct tax to the appropriate tax authority. You agree that BanQu is not responsible for determining whether taxes apply to your transactions or for collecting, reporting, withholding, or remitting any taxes arising from any transactions.

Links to Other Websites

The Services contain links to other websites maintained by other companies. We provide these links to you only as a convenience. The inclusion of any link does not imply endorsement by us of any third-party site. We do not have any control over the content of such third-party sites and assume no responsibility whatsoever for the accuracy of any information contained on such third-party sites.

No Waiver

The failure of BanQu to enforce any provisions of the Terms or respond to a breach by you or other parties shall not in any way waive its right to enforce subsequently any terms or conditions of the Terms or to act with respect to similar breaches.


You agree that no joint venture, partnership, employment, or agency relationship exists between you and BanQu as a result of these Terms or your access to and use of the Service.

Third Parties and Assignments

These Terms do not confer any third-party beneficiary rights. All of our rights and obligations under these Terms are freely assignable by us in connection with a merger, acquisition, or sale of assets, or by operation of law or otherwise.

Entire Agreement

Unless otherwise specified herein, the Terms constitute the entire agreement between you and BanQu and govern your use of the Service. If any portion of the Terms is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intention of the parties, and the remaining portions shall remain in full force and effect.


If any provision or any part of a provision of these Terms is held invalid, illegal, or unenforceable as a matter of law, that portion, provision, or part of the provision, as applicable, shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions, provisions, or part of provisions, as applicable, shall remain in full force and effect. If any invalid, unenforceable, or illegal provision would be valid, enforceable, or legal if some part of it were deleted, the provision shall apply with whatever modification is necessary to give effect to the provision. To the extent that modification in accordance with the preceding two sentences is impossible, any invalid, unenforceable, or illegal provision shall be deemed not to form part of these Terms and all other provisions of these Terms shall remain in force.

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